Solutions365™ = Strategic IT + IT Management + Helpdesk + Cloud Services
See the winning formula of our service.
At Elevate Technology, we understand that every organization has distinct business requirements. Our dedicated strategic consulting services are tailored to meet these unique needs, ensuring your organization excels in its field. We engage closely with your team, offering specialized advice on critical areas such as cloud strategy, IT budgeting, risk management, cybersecurity, workflow optimization, business continuity strategies, compliance evaluation, and strategy development. Our commitment is to empower your organization with the knowledge and tools for sustained growth and success.
At Elevate Technology, we recognize the vital role that network and IT infrastructure play in the success of businesses, regardless of their size. These systems are the foundation of your business operations, influencing your strategic direction, growth, and overall success. Our team comprises highly skilled, certified engineers and dedicated account management professionals. We offer proactive guidance and continuous support, ensuring you remain at the forefront of your industry. Our goal is to help you maintain a competitive edge in your market by ensuring the optimal performance of your IT systems.
24x7 Help & Support Desk
How do I get Support?
At Elevate Technology, we are keenly aware of our clients' requirements and are always ready to assist. Our regular office hours are from 8 AM to 6 PM, Monday through Friday. We offer an around-the-clock operator service for after-hours support to address emergencies or connect you with our technical team. Our entirely US-based support team is located in Houston, Texas. You can reach us through:
Phone Support: Call us at 713-244-7744
Email Support: Send your queries to
Why is our helpdesk vital to you?
All work requests, including break/fix issues and changes, must be submitted in writing to our helpdesk to ensure clarity and accountability. Upon submission, each request is assigned a unique ticket number as a reference for your support query. This system is particularly beneficial for business owners, as it provides a transparent view of the services and requests made by their staff or managers, aiding in audit and billing processes. Moreover, this ticket number acts as a centralized reference point for all related tasks and communications. This methodical approach enables us to deliver the highest standard of service for each of your requests.