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Unlocking Tech ROI - Stop Losing Money on Tools Your Team Can't Use

22 January, 2025
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Unlocking Tech ROI - Stop Losing Money on Tools Your Team Can't Use

22 January, 2025

Let’s face it—new technology is exciting. It promises efficiency, happier employees, and a competitive edge. In today’s fast-paced, tech-driven business world, keeping up is essential. But here’s the problem: shiny new tools can quickly become costly mistakes if you skip two critical steps—employee training and change management.

Think about it: What good is top-of-the-line software if your team doesn’t know how to use it? Productivity plummets, mistakes multiply, and customer satisfaction takes a hit. Let’s explore the common pitfalls businesses face when rolling out new tech—and, more importantly, how to avoid them.

Why Employees Struggle with New Tech

Lack of Technology Training

Imagine investing in a cutting-edge CRM system, expecting it to streamline workflows and boost sales. Instead, your team is fumbling with basic features, missing deadlines, and feeling frustrated. Why? Because they haven’t been trained properly.

Here’s what happens when training is an afterthought:

1. Lost Productivity

Every minute spent struggling with unfamiliar tools is a minute lost. Think of the missed sales opportunities and wasted time when employees can’t generate reports or process orders because they don’t understand the system.

2. Costly Errors

Frustration leads to mistakes. Inaccurate data entry and mishandled processes create problems that cost time and money to fix—and sometimes damage client relationships.

3. Demotivation and Resistance

Employees who feel unsupported or overwhelmed by new tech often resist using it altogether. They cling to outdated methods, sabotaging the benefits of your investment.

Failing to Manage the Change

New technology doesn’t just introduce new tools—it disrupts workflows. Without proper change management, employees feel insecure, stressed, and undervalued. Change management focuses on the “human” side of tech adoption, making the transition smoother and more successful.

Businesses that embrace change management are 67% more likely to achieve their desired outcomes. But without it, here’s what you’re risking:

1. Low Morale

Change can be overwhelming, especially without clear communication or support. Employees who feel lost during a tech transition are less motivated, creating a negative work environment.

2. Shadow IT

When employees feel the new system isn’t meeting their needs, they turn to unauthorized tools (a.k.a. shadow IT). This not only wastes your investment but also creates serious security risks.

3. Resistance to Future Changes

A poorly handled tech rollout can make employees wary of future upgrades, creating “change fatigue.” This resistance can stifle innovation and slow your company’s ability to adapt to evolving trends.

Bridging the Gap: How to Make Tech Work for Your Business

The key to getting the most out of your technology investment? Effective training and change management. Here’s how to avoid the pitfalls and ensure your team thrives with new tools:

1. Invest in Comprehensive Training

Don’t assume your team will figure it out on their own. People have different levels of tech literacy, and even the most “user-friendly” software requires proper training. Create a tailored program that includes:

  • Video tutorials
  • Hands-on workshops
  • Ongoing support resources

When employees feel confident with their tools, they’re more productive—and less frustrated.

2. Focus on User Adoption, Not Just Features

Training shouldn’t just show employees how the software works—it should show them why it matters. Highlight how the tool makes their jobs easier and improves workflows. If employees see the value, they’re more likely to embrace it.

3. Embrace Change Management

Communicate the purpose behind the new tech. Explain how it benefits both employees and the company as a whole. Encourage open dialogue, address concerns, and provide consistent support throughout the transition.

The Takeaway: Your Tech is Only as Good as Its Users

Technology is a powerful tool, but without the right training and support, it can quickly become a liability. Prioritize employee training and change management to bridge the gap between a fancy new system and real ROI.

Happy, well-trained employees using the right tools are your secret weapon. They’ll help you maximize efficiency, boost morale, and stay ahead in a competitive market. Don’t let poor training turn your tech upgrade into a money pit.

Need Help With Technology Training?

Struggling to get your team up to speed with new or existing tools? We can help. Our tailored training programs and change management strategies ensure your employees feel confident and equipped to succeed.

Contact us today to discuss a custom tech training plan for your staff.

Donnie Rollins

Founder, CEO



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Stop Cyber Threats in Their Tracks: Build a Cyber-Aware Culture

17 January, 2025
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Stop Cyber Threats in Their Tracks: Build a Cyber-Aware Culture

17 January, 2025

Cyberattacks are everywhere. Phishing emails, malware downloads, data breaches—they’re the stuff of nightmares for businesses and individuals alike. The scariest part? Most of these attacks start with one simple mistake: human error.

Employees click suspicious links, use weak passwords, or fall for phishing scams. It’s estimated that 95% of data breaches are caused by human error. The good news? These mistakes are preventable. All it takes is building a strong culture of cyber awareness.

Let’s explore how you can turn your team into a powerful line of defense against cyber threats with simple, practical steps.

Why Culture Matters

Think of cybersecurity as a chain. Strong links keep it secure, while weak links leave it vulnerable. Your employees are those links. By fostering a culture of cyber awareness, you strengthen every link in the chain, protecting your entire organization from cyberattacks.

Easy Steps to Build a Cyber-Aware Culture

You don’t need expensive programs or complicated strategies. Here are straightforward steps that can make a big impact.

1. Start with Leadership Buy-in

Cybersecurity isn’t just the IT department’s job. When leadership gets involved, it sends a strong message to the entire organization. Executives can lead the charge by:

  • Participating in training sessions
  • Speaking at security awareness events
  • Allocating resources for ongoing initiatives

When leaders prioritize cybersecurity, employees follow suit.

2. Make Security Awareness Fun, Not Fearful

Training doesn’t have to be a snooze fest. Use engaging videos, gamified quizzes, and real-life scenarios to keep employees interested. Imagine interactive modules where employees navigate a simulated phishing attack or short, animated videos breaking down security concepts in plain English. Fun beats fear every time.

3. Speak Their Language

Drop the jargon. Cybersecurity terms can be confusing, so keep things simple and practical. For example, instead of saying “enable multi-factor authentication,” explain it like this: “It’s an extra layer of security—kind of like needing both a key and a code to open a safe.” Clear language equals better understanding.

4. Keep It Short and Sweet

Long training sessions? No thanks. Opt for bite-sized, digestible modules delivered throughout the day. Microlearning keeps employees engaged while reinforcing key concepts without overwhelming them.

5. Conduct Phishing Drills

Test employee awareness with simulated phishing emails. Track who clicks and use the results as teaching moments. After each drill, dissect the fake email with your team and point out the red flags. This hands-on approach makes lessons stick.

6. Make Reporting Easy and Encouraged

Employees should feel comfortable reporting suspicious activity without fear of blame. Create a safe reporting system using:

  • A dedicated email address
  • An anonymous hotline
  • Security champions employees can approach directly

Acknowledge and reward reports to encourage proactive behavior.

7. Empower Security Champions

Identify enthusiastic employees to act as “security champions.” These champions can answer questions, promote best practices, and keep cybersecurity top of mind. They create a sense of shared responsibility across your organization.

8. Go Beyond Work

Cybersecurity isn’t just a workplace issue. Educate employees on protecting themselves at home, like using strong passwords, securing their Wi-Fi, and avoiding public hotspots. Good habits at home often translate into better practices at work.

9. Celebrate Success

Recognize employees who excel in cyber awareness. Did someone spot a phishing email? Celebrate it. Did a team crush a phishing drill? Publicly acknowledge their effort. Recognition reinforces positive behavior and keeps motivation high.

10. Leverage Technology

Use technology to support your cyber-aware culture. Tools like online training platforms and automated phishing simulations keep employees engaged and alert. Add layers of protection with:

  • Password managers
  • Email filtering for spam and phishing
  • DNS filtering
  • Automated security rules like Microsoft Sensitivity Labels
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Donnie Rollins

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Is Your iPhone Sluggish? Here’s How to Bring It Back to Life

9 January, 2025
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Is Your iPhone Sluggish? Here’s How to Bring It Back to Life

9 January, 2025

Let’s be honest—iPhones are pretty incredible. Sleek, powerful, and packed with features. But even the best gadgets can slow down over time. Suddenly, apps take forever to load, scrolling feels like a chore, and your once-speedy sidekick turns into a sluggish snail.

If your iPhone is driving you crazy, don’t panic. The good news? You don’t need to upgrade to a new one. You just need to give it a little TLC. Here are some simple tips to get your iPhone back to running like it did on day one.

1. Give It a Restart: The Digital Power Nap

When was the last time you turned off your iPhone? Be honest.

Just like humans, iPhones need a break every now and then. A quick restart clears temporary files, closes background apps, and frees up memory. Think of it as a digital power nap that refreshes your phone in minutes.

It’s the easiest fix in the book—so start here!

2. Clean Out the Digital Clutter

Your iPhone can become a digital hoarder without you realizing it. Photos, videos, unused apps, and old podcasts can pile up and slow things down. Time for some digital decluttering!

Photos and Videos

How many blurry photos or duplicates are clogging your storage? Go through your photo library and delete what you don’t need. And if you’re worried about losing precious memories, use cloud storage like iCloud or OneDrive to keep your photos safe without eating up your phone’s space.

Unused Apps

Let’s be real—how many apps do you actually use? If an app has been gathering dust for months, delete it. You’ll free up storage space and reduce background activity, which can improve battery life too.

Offload Unused Apps (for iOS 11 and Later)

Not ready to say goodbye to an app? Use the “Offload Unused Apps” feature. It deletes the app itself but keeps the data. When you need it again, just re-download, and everything will be right where you left it.

Remove Unneeded Podcasts

Podcasts are great—but they can silently hog your storage. Many download automatically to your device. Head to your storage settings, review your podcasts, and delete the ones you don’t need.

3. Tame Background App Refresh

Background App Refresh allows apps to update even when you’re not using them. It’s convenient, but it can also drain your battery and slow down your phone.

Go to your settings and turn off Background App Refresh for apps that don’t need constant updates. Your phone will thank you.

4. Not Every App Needs to Track You

Location tracking is another sneaky culprit. Many apps track your location even when they’re not open—and that’s a drain on both your battery and performance.

Go to Location Services in your settings and restrict location access for apps that don’t need to know where you are 24/7. Your phone (and your privacy) will be better off.

5. Reduce Motion Effects

Apple’s motion effects—like the parallax view and zoom animations—look cool, but they can also hog processing power.

Turn them off in your Accessibility settings. Your phone will feel faster, and you won’t even miss the fancy animations.

6. Update Your Apps and iOS

Outdated apps and operating systems can cause all sorts of performance issues. Make sure your iPhone is running the latest versions of iOS and your apps. These updates often include bug fixes and performance improvements.

Tip: Schedule updates when you’re connected to Wi-Fi and have some downtime. That way, they won’t slow you down when you need your phone most.

7. Disable Automatic Downloads

Automatic downloads are handy—but they can slow things down when you least expect it. Turn off automatic downloads in your settings and update apps and iOS manually when it’s convenient for you.

Make this a regular habit to keep your phone running smoothly.

8. The Nuclear Option: Reset Your iPhone

If nothing else works, it might be time to go nuclear with a factory reset. This wipes your iPhone clean and restores it to its original settings, which can clear out bugs causing slowdowns.

Warning: Back up your data before resetting your phone. And don’t forget to sign out of iCloud to avoid losing important information.

9. Check Your Battery Health

A worn-out battery can also cause performance issues. Go to Settings > Battery > Battery Health to see your iPhone’s maximum capacity. If it’s below 80%, your phone might be throttling performance to save battery life.

If that’s the case, consider replacing the battery to get your iPhone running at full speed again.

Need Help with a Smartphone or Tablet?

Still having issues? Don’t struggle with a sluggish device on your own. Our team of tech pros can diagnose and fix smartphone, tablet, laptop, and other device issues.

Contact us today to see how we can get your devices back in top shape. Fast, reliable, and hassle-free.

Donnie Rollins

Founder, CEO



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From Data Chaos to Clarity: Make Information Your Biggest Asset

26 December, 2024
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Conquering Data Chaos - How to Turn Overwhelming Information into Your Biggest Asset

26 December, 2024

Data isn’t just numbers on a spreadsheet—it’s the lifeblood of your business. It fuels insights, drives decisions, and shapes success. But here’s the catch: when your data is scattered, inconsistent, or outdated, it becomes more of a liability than an asset.

Messy data slows you down, frustrates your team, and can cost you opportunities. But the good news? With the right strategies, you can transform your data from a chaotic mess into a streamlined, accessible powerhouse that drives your business forward.

This guide will walk you through the pitfalls of poor data management, show you best practices, and arm you with actionable strategies to unlock the full potential of your data.

The Pitfalls of Poor Data Management

Ignoring your data management can have far-reaching consequences. Here’s how it can cripple your business:

1. Inefficient Operations

When you can’t find the data you need, you waste hours chasing it down. And let’s not even talk about the errors that come with manual data processes. Seventy-three percent of workers spend 1-3 hours a day just looking for data. That’s time your team could spend driving results.

2. Poor Decision-Making

Bad data leads to bad decisions. If your insights are based on flawed or inconsistent information, you risk steering your business in the wrong direction. That’s a recipe for missed opportunities and stalled growth.

3. Compliance Nightmares

With data privacy regulations tightening, poor data management can land you in hot water. Failing to comply with these regulations could mean hefty fines and a bruised reputation.

4. Reduced Customer Satisfaction

Inaccurate or outdated customer data leads to mistakes. From misdirected communications to irrelevant marketing campaigns, it all adds up to a bad customer experience—and lost trust.

Key Principles of Effective Data Management

Ready to turn the tide? These principles will help you build a rock-solid data management strategy:

  • Data Governance: Define clear roles and responsibilities for data creation, storage, and maintenance.
  • Data Quality: Regularly clean your data to remove errors and ensure accuracy and consistency.
  • Data Standardization: Standardize formatting and storage practices across all systems and departments.
  • Data Security: Protect sensitive data with encryption, access controls, and regular security audits.
  • Data Accessibility: Make it easy for authorized users to access the data they need while keeping it secure.

Strategies for Effective Data Management

Turning your data chaos into clarity doesn’t happen by accident. Here’s how to make it happen:

  • Conduct a Data Inventory: Map out all the data your company collects and stores. Know what you have and how it’s being used.
  • Invest in Data Management Tools: Use tools for data cleansing, warehousing, and visualization to simplify your processes.
  • Develop Data Policies: Establish clear guidelines for how data is collected, stored, and accessed.
  • Foster a Data-Driven Culture: Train your team on the importance of data quality and how to use it effectively.
  • Embrace Continuous Improvement: Regularly review your data management practices and refine them as your business evolves.

The Benefits of Effective Data Management

When you get your data in order, the rewards are huge. Here’s what you can expect:

1. Enhanced Operational Efficiency

Streamlined workflows, faster data access, and accurate analysis mean your team can get more done in less time.

2. Data-Driven Decision-Making

Reliable data leads to smarter decisions, giving you a competitive edge in the marketplace.

3. Better Customer Experiences

Accurate data lets you personalize marketing, improve customer service, and deliver faster support.

4. Reduced Compliance Risks

Stay on the right side of data privacy laws with robust management practices that minimize legal risks.

5. Unleashing the Power of Analytics

Clean, organized data supercharges analytics, giving you deeper insights into customer behavior, market trends, and operational performance.

Let Us Help You Build a Winning Data Management System

Don’t let messy data hold your business back. Our team specializes in creating effective data management systems that put the power of information at your fingertips.

Contact us today to schedule a consultation and transform your data into a driving force for your success.

Donnie Rollins

Founder, CEO



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Holiday Hours and Reflections

23 December, 2024
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Holiday Hours and Reflections

23 December, 2024

Wishing you a joyful season and a bright new year. As the holiday season approaches, we at Elevate Technology want to express our heartfelt gratitude for your trust and support throughout the year. Serving you has been our privilege, and we eagerly anticipate continuing our partnership in the coming year.

This year has been one of growth and collaboration, and we couldn’t have done it without you. Whether you’re gathering with loved ones, taking a well-deserved break, or planning for an exciting 2025, we hope this season brings you joy and inspiration.

Holiday Hours

  • Tuesday, December 24, 2024: Closed
  • Wednesday, December 25, 2024: Closed
  • Tuesday, December 31, 2024: Closing early
  • Wednesday, January 1, 2025: Closed

During these times, when our office is closed for the holidays, we are available for emergency services by phone, as stated in our agreement. If you have an emergency, please call us at 713-244-7744. For non-emergency matters, kindly email us at This email address is being protected from spambots. You need JavaScript enabled to view it., and we will address your inquiry upon our return.

As we look ahead to 2025, we’re excited to continue building success together and exploring new opportunities. Thank you for being a valued part of our journey.

We wish you and your family a Merry Christmas and a bright and prosperous beginning to 2025.

Happy Holidays!

Elevate Technology

 Elevation Technology's 'Holiday Hours and Reflections' photo. A group of approximately 14 employees dressed in holiday attire posing outdoors at night, with string lights overhead and office buildings in the background.

Donnie Rollins

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