Elevate UC | Business Phone System

Elevate UC is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Elevate UC is backed by a 99.999% network uptime SLA, and includes 24/7 support.

Whether in the office or remote, Elevate UC seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles. Take your business to the next level with fully integrated unified communications.

Explore our Elevate UC Business Phone System support video library!

Unlock the full potential of your business phone system with our comprehensive tutorials and guides. From setting up your PBX to mastering advanced features, our videos are designed to make your communication seamless and efficient. Elevate your business communication today by delving into our Hosted PBX support videos.

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Getting Started

Elevate UC Productivity Features

Elevate UC Mobile Application

This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere.

Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device - seamlessly, without interruption.
Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

Elevate UC Desktop Application

The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files - all from one application.

Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.
One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.
With the Elevate UC desktop and mobile applications, you take your contacts, files and conversations with you - wherever you are.

Video Conferencing & Screen Sharing

Elevate UC includes GoMeet.com, an easy-to-use, reliable video collaboration tool.

HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
Screen sharing. The computer desktop can be shared with team members in realtime, improving collaboration and speed of decision making
Includes a conference dial-in number, and custom URLs for meetings

File Sharing & Security

ShareSync File sync and share with backup for desktops, mobile devices, and file servers.

The most current version of files from any device
Easy and secure file sharing
Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365 ©
Full control over files, users, devices, and sharing activities

Elevate UC Benefits

Increased Productivity and Collaboration

Elevate UC makes a more productive workforce

Allows a user's mobile devices to interact seamlessly with the corporate phone system
Virtually anywhere, anytime, and on any device - creates a more flexible workforce
Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
Integrated chat, video conferencing, screen sharing, file sharing and file backup extends reach and facilitates increased collaboration.

Lower Costs

No hardware to buy, install, manage, upgrade or replace

Save up to 50% on monthly phone bill when compared to traditional phone service
Reduces infrastructure and operating costs with no additional hardware to buy
Consolidate voice and data onto one network
Flat, per-user rates with no annual contracts or hidden fees

Increased Reliability

The Elevate voice network is purpose-built for reliability

99.999% financially-backed uptime SLA
Proprietary Elevate VoIP tests help ensure a reliable connection and high voice quality
Redundant East/West datacenters increase reliability and reduce latency

Simplified Scaling & Managment

Unified Communications scales according to the needs of any business

Order Service according to the number of users; no guessing number of lines needed
Ordering additional service is easy and can be done online
Manage service and features using user-friendly Customer portal

Business Continuity

Ensure you never miss an important phone call

Elevate Unified Communications automatically rings all your end points (desk, phone, mobile, etc.) with every call and in the event that you don't answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)

What's Included in Elevate UC?

Features

Cloud Phone System
Mobile App
Desktop App
SMS & MMS
Video Conferencing
Screen Share
Remote Office
Presence Indicator
Fax
Team Chat
File Collaboration
File Backup

Each User Receives

Elevate UC Mobile App & Desktop App
Local phone number with a unique extension
Ability to have up to five endpoints
Inbound/Outbound Caller ID
WebFax
Voicemail to email via WAV file
Team Chat and Messaging
Online Meeting with up to 4 participants (100 with Elevate UC Pro)
2 GB per user ShareSync file share and backup (50 GB per user with Elevate UC Pro)
File Collaboration
File Backup

Each Account Receives

Centralized management of all locations
Auto Attendant with a direct inward dial phone number
Ability to configure up to 10 hunt groups
Conferencing: 200 toll-free minutes/month
Active directory integration for easy configuration of users
Hunt Group reporting
Enable/Disable call recording
Company Messaging (Elevate Pro or Enterprise Required)

System Features

Voicemail with Transcription (included with Elevate Pro and Enterprise)
Auto Attendant
Caller ID
Custom Hold Music & Greetings
Direct Inboud Dialing (DID)
Call Flip
Conference Bridge
Hunt Groups
Hunt Group Call Reporting
Email and SMS notifications
Busy Lamp Field / Call Presence

Phone Features

SPAM Caller Protection
Caller ID
Call Forward
Call Hold
Call Recording
Call History
Call Transfer
Call Waiting
3-way Calling
Do Not Disturb
Extension Dialing
Configurable Ring Options
Voicemail
Administrator Password
Named Ring Groups
Page all Phones
Call Park
Inbound Caller Name
Call Flip
Configurable Line Keys
Speakerphone
On-Hook Dialing
Remote Line Key
Transfer to Voicemail

Desktop Phones

HD Audio for crystal clear calls
Easy-to-use interfaces, rich audio quality and productivity features
Phones are pre-programmed to work seamlessly with Elevate UC
Phones are plug and play, and can be used anywhere there is an internet connection*