Elevate for Teams
Pricing
Don’t know what to choose?
Contact us to get help with your plan.
Contact us to get help with your plan.
Elevate UC for Teams Advanced is crafted to redefine your communication and collaboration strategies. Tailored for businesses that depend on Microsoft Teams for chats, meetings, and file sharing, this integration seamlessly enhances your efficiency and productivity. With Elevate UC for Teams Advanced, you can streamline operations and elevate your team’s performance, all within the familiar interface of Microsoft Teams.
Compare Plans
It's not a one-size-fits-all world. Mix and Match your plans.
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| Mix & Match | ||||
| Free Device | ||||
| Number of Concurrent Endpoints | 1 Phone Plus Apps | 1 Phone Plus Apps | 5 | 5 |
| Desktop App | ||||
| Mobile App | ||||
| Unlimited Calling | ||||
| Free International Calling | 23 Countries | 33 Countries | 33 Countries | |
| Local Number | ||||
| Toll-Free Number | Additional Charge | Additional Charge | Additional Charge | Additional Charge |
| Auto Attendant | ||||
| Caller ID | ||||
| User Call Forwarding | ||||
| AI Call Recap | ||||
| AI Topics and Trends | Coming Soon | Coming Soon | ||
| Basic Hunt Groups | ||||
| Advanced Hunt Groups | ||||
| Call Transfer, Call Hold, 3-Way Calling, Music on Hold | ||||
| Hot Desking | ||||
| Paging | ||||
| Call Park / Pickup | ||||
| Intercom | ||||
| SPAM Call Blocking / Tagging | ||||
| Emergency Services Notification | ||||
| Voicemail | ||||
| Voicemail Transcription | ||||
| Call Recording | ||||
| Web Fax |
Archiving
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| 30-Day Retention of Calls, Messages, SMS | ||||
| 1-Yr, 3-Yr, 7-Yr, 10-Yr Retention Plans | Additional Charge | Additional Charge | Additional Charge | Additional Charge |
Collaboration and Productivity
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| Presence Detection / 2-Way Sync | ||||
| User Texting | 25 | 500 | 1000 | |
| Company Messaging | Additional Charge | Additional Charge | Additional Charge |
Elevate Envision Analytics
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| QoS Dashboard | ||||
| Call History | ||||
| Service Adoption Dashboard |
Extend Integrations
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| Active Directory | ||||
| Embedded MS Teams Calling | ||||
| Chrome (Click to Call) | ||||
|
G Suite, Outlook, Slack (Meeting Integration) Outlook / Office 365 (Meetings Integration) Generic CRM Screen Pop |
||||
| SugarCRM, Zoho CRM, Zendesk | ||||
| Salesforce, ServiceNow, NetSuite, MS Dynamics |
Call Center Features
| Features | Express | Essentials | Pro | Enterprise |
|---|---|---|---|---|
| Agent Log In and Log Out | ||||
|
Call Queuing, Configuration Wrap-Up Time, Configurable Agent Removal from the Queue, Greetings Management |
||||
|
Smart Greetings and Additional Call Recording Storage |
||||
|
Wallboards and Scheduled / Graphical Reports |
||||
|
Supervisor Functions (Monitor, Whisper, Barge) |