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Archiving for Elevate UC
Preserve Every Conversation

Secure, compliant archiving for VoIP calls, team chats, SMS, video meetings, and more—purpose-built for Elevate UC.
Whether you’re in healthcare, finance, or customer service, regulations demand long-term retention of communications. Elevate Archiving captures and stores every interaction in a secure, tamper-proof platform with role-based access and full audit trails.

30 Day Rolling Retention is included at no cost with any Elevate UC License.

Elevate UC Archiving

A secure, centralized solution that automatically captures and preserves communications across multiple channels—including VoIP calls, Microsoft Teams chats, SMS, video meetings, and voicemail. Designed for organizations seeking compliance, risk reduction, and institutional knowledge retention, the platform enables fast search, playback, export, and reporting across millions of archived interactions.

Secure & Compliant

With configurable retention policies, tamper-proof storage, and compatibility with key regulatory requirements such as HIPAA, FINRA, and SEC, Elevate UC Archiving empowers businesses to confidently meet legal obligations, improve team performance, and protect valuable communication data from loss or dispute.

Retention That Fuels Results

Elevate Archiving helps drive operational excellence. Businesses can coach frontline agents, track quality metrics, resolve disputes efficiently, and retain communication history during employee turnover or customer escalations—turning archived data into an engine for accountability and improvement.
    A screen from an archiving application shows a list of message and phone call transcripts. A large, orange microphone icon and a blue chat bubble icon are superimposed on the right side of the screen.
    HIPAA compliance logo.
    FINRA (Financial Industry Regulatory Authority) logo, which indicates compliance with financial regulations.
    The IIROC logo, which features the text "IIROC" in a teal font and a constellation of teal dots in the upper right.
    The text "SEC" in a bold, teal-colored font.
    GDPR compliance logo.
    SOX (Sarbanes-Oxley Act) logo, which indicates compliance with regulations for financial reporting.

    Key Features of Elevate UC Archiving

    A line art icon showing a person with a headset and a microphone, seated in front of a laptop. The person has a microchip on their chest, and two chat bubbles float above the laptop. This icon represents a multi-channel capture and archiving service by Elevate Technology.

    Multi-Channel Capture

    Automatically records VoIP calls, Microsoft Teams chats, SMS, video meetings, voicemails, and more into a unified, centralized platform.
    A line art icon showing a web browser window with a magnifying glass and a gear inside, representing a unified search function. This graphic is a brand icon for the Elevate Technology

    Unified Search

    Find any communication fast with contextual search, keyword filtering, time-based queries, and rich metadata support.
    A line art icon of a scrolled document with a large seal, a security shield, and a pen. This graphic represents Elevate Technology's compliance with regulations and security standards.

    Compliance-Ready

    Meets or exceeds industry retention standards and security requirements for HIPAA, FINRA, SEC, IIROC, GDPR, and more.
    A line art icon of a folder with a security shield that has a keyhole in the middle. The shield has circular waves radiating from it. This icon represents a secure, tamper-free storage service by Elevate Technology.

    Tamper-Proof Storage

    Encrypted at rest and in transit with immutable storage, audit trails, and granular role-based access controls for legal defensibility.
    A line art icon featuring a clipboard with a checkmark on a list, and a calendar in the background. This graphic represents Elevate Technology's feature for creating custom retention policies for data.

    Custom Retention Policies

    Purchase more retention and store records for 1, 3, 5, or 10+ years based on your specific compliance, legal, or internal governance needs.

    A line art icon of the scales of justice, with one tray colored teal and the other copper. This graphic represents compliance for legal practices and highlights a feature of the Elevate Technology platform.

    eDiscovery & Legal Support

    Quickly identify, preserve, and export conversations for legal holds, internal investigations, or regulatory audits with built-in tools.

    See How Archiving Should Work

    Watch the video to discover how Elevate UC keeps every call, chat, and video secure, searchable, and 100% compliant.

    Real-World Use Cases

    Confidently meet legal obligations, improve team performance, and protect valuable communication data from loss or dispute.
    A fleet of semi-trucks on a multi-lane highway, with one large blue truck in the foreground.

    Logistics & Transportation

    Verify and confirm delivery orders using archived SMS and call data. Ensure customer requests are followed precisely with historical communication access.
    A side-angle view of a row of parked luxury cars, with a blue sedan in the foreground.

    Auto Dealerships

    Resolve disputes around pricing disclosures or financing agreements by referencing exact call recordings or chat logs.
    A diverse group of call center agents, wearing headsets, are seated at desks and working on computers.

    Inside Sales Teams

    Coach and train agents with real call data. Identify top performers, spot compliance risks, and standardize success patterns.
    A young female medical professional with a stethoscope around her neck is sitting at a desk, reviewing a paper document while looking at a spreadsheet on a computer screen.

    Healthcare & Legal

    Retain sensitive communications in accordance with HIPAA and legal discovery rules. Ensure protected data is handled with strict access control and retention logic.

    FAQ

    What is Archiving for Elevate UC and how does it benefit a business phone system?

    Elevate UC Archiving securely stores communications across your business phone system, including calls, voicemails, SMS, chats, and meetings. It ensures compliance, simplifies retrieval, and protects your company’s communication records.

    Can Archiving be integrated with existing phone systems for business?

    Archiving is fully integrated with Elevate UC software and cannot be used independently. This ensures seamless access to all communication data within the Elevate UC ecosystem.

    Is archiving available for VoIP phone systems for small business users?

    Yes. Small businesses using Elevate UC VoIP phones can leverage archiving to meet legal, operational, and compliance requirements without additional manual processes.

    Does archiving support VoIP phones for business across multiple locations?

    Yes. Elevate UC Archiving works across all users and locations, ensuring consistent data capture and secure storage for multiple offices, remote teams, or distributed workforces.

    Why is Elevate UC archiving considered an essential feature?

    Its ability to capture and store all communications securely and compliantly enhances the overall functionality of your business phone system, making it a critical tool for compliance, auditing, and operational efficiency.

    Can archived data be exported from phone systems for business?

    Yes. Elevate UC allows exporting of archived data in multiple formats for audits, legal reviews, or internal analysis, making it easy to access and share important records as needed.

    Is archiving automated for VoIP phone system users?

    Yes. Archiving is fully automated, requiring no manual intervention. This makes it ideal for small business users who need reliable compliance tools without extra administrative work.

    What makes Elevate UC archiving valuable for the best telephone system for small business?

    By securely storing all communications and making them easily retrievable, Elevate UC Archiving enhances the functionality, reliability, and compliance of the best telephone system for small business.

    Does Elevate UC archiving meet compliance standards for business phone system users?

    Yes. Elevate UC archiving supports HIPAA, FINRA, GDPR, and other regulatory standards, making it a trusted solution for compliant business phone system operations.

    Can archiving include meetings and other non-phone communications?

    Yes. Elevate UC Archiving captures meetings, chats, SMS, and other digital communications, providing a complete and secure record of all business interactions within the Elevate UC ecosystem.

    Ready to Protect Every Conversation?

    Let Elevate UC Archiving help you preserve knowledge, prove compliance, and respond faster when it matters most. Empower your teams with intelligent communication retention and take the guesswork out of audits, disputes, and discovery.