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AI Receptionist for Elevate UC

Callers simply say what they need, and AI Receptionist can answer everyday questions, triage their request, and connect them with the right person or team.
Give callers a more natural first point of contact without rigid menus, complicated routing options, or relying on someone to answer every routine call. AI handles the front line, while your team stays focused on the work that matters.

Better call experiences for your customers.
More time for your team to focus on what matters.

Instant Answers, Every Time

Give callers immediate answers to common questions about your hours, locations, services, and other business information.

Get Every Caller to the Right Place

Intelligently route callers to the right person or team without forcing them through complicated phone menus.

Always Ready to Answer

Handle routine calls after hours and during busy periods, with a clear path to voicemail or your team when a human is needed.

Callers can say what they need.

Start with the questions your team hears every day. Keep answers consistent, and make it easy to reach a person when the conversation needs one.
Let's explore some examples
Illustrative conversations. Answers and transfer destinations depend on your setup.

Wondering What AI Receptionist Can Do?

Here’s what to know about putting AI Receptionist to work.
What can AI Receptionist help callers with?
It can answer common questions using configured business information and help callers reach a designated destination when they need more assistance. It can also support routine calls during busy periods and after hours.
Can a caller still reach a real person?
Yes. You can define an escalation destination so callers have a path to a person or team. When people are unavailable, your call flow can direct callers to a designated voicemail destination.
Can it schedule appointments?
Scheduling is described in the AI Agent Receptionist Scheduler beta. Availability and supported scheduling workflows depend on the offering and configuration. Talk with Elevate Technology to confirm what is available for your business.
Is every feature included with Elevate UC?
Capabilities depend on your plan and deployment. The Contact Center offering supports features such as intent-based transfer scenarios and AI-generated handoff summaries. Elevate Technology can confirm the right product, licensing, and setup for your needs.
Does it replace our receptionist or service team?
It supports your team by handling repetitive questions and providing a first point of contact. Your people remain essential for complex requests, sensitive conversations, and personalized service.
How do we get started?
Start with your most common questions and the calls you want to handle more efficiently. Elevate Technology can discuss your existing phone setup, desired caller experience, available capabilities, and next steps.

Don’t Just Take Our Word for It

Hear directly from the companies that count on Elevate Technology every day.
Nicole Collins
Nicole Collins, Elevate Technology customer
Google 5-star rating

Elevate Technology are great to work with, I have worked with Austin, Chis, and Billy and they are all respectful computer analyst. They have a quick response time with their phone calls and email, and when I have an issue they always there even if they have to stay late or come in on a day off. They are very patient and attentive. I would definitely recommend this group to work with.

The Theriot's
The Theriots, Elevate Technology customer
Google 5-star rating

We have used Elevate Technology for almost 20 years for everything from VoIP phone systems to website design and hosting, as well as server management. We were initially drawn to their innovation and stayed for the customer service.

Jim Newhouse
Jim Newhouse, Elevate Technology customer
Google 5-star rating

I've been extremely happy with the help and guidance of Elevate Technology. There people are friendly, knowledgable and assisted our company wheneve we have questions or need to update our products. Highly recommend their services!

Julie E
Julie E., Elevate Technology customer
Google 5-star rating

Austin is very helpful and resourceful. He has an excellent understanding of the Elevate product and is quick to respond to our needs.

Eblis Parera
Eblis Parera, Elevate Technology customer
Google 5-star rating

Highly Recommend Elevate Technology services. We have been using them for years for Microsoft Licensing and support. They have solved critical problems for us and will continue to use their services.

Jody Tuinier
Jody Tuinier, Elevate Technology customer
Google 5-star rating

Elevate and its employee go above and beyond the definition of customer service! They are available 24/7 and are so prompt in their responses and so patient with their instructions and with my questions. I cannot begin to express my gratitude in not only helping our office transfer to their service but for their assistance during a recent crisis!

Justin Gibson
Justin Gibson, Elevate Technology customer
Google 5-star rating

Donnie and Danaja have always done a great job and had exceptional services and customer service. We plan to use elevate for our website, online marketing and email services for the long-term.

Linda Cleveland
Linda Cleveland, Elevate Technology customer
Google 5-star rating

They posses exceptional customer service skills! They are fast, reliable, thorough, and honest. Positive, Responsiveness, Quality, Professionalism

Drew King
Drew King, Elevate Technology customer
Google 5-star rating

We've been working with Elevate Technology for several years now, and I can't say enough good things about them. Their team is extremely knowledgeable, professional, and always quick to respond when we need support. They've helped us through a wide range of IT needs and have consistently delivered excellent service. I would highly recommend Elevate Technology to any business looking for reliable and experienced IT support!!.

Chris Randall
Chris Randall, Elevate Technology customer
Google 5-star rating

We switched over to Elevate Technology as our VoiP Provider back in June. Since switching over, Nicole Miller and team, have been nothing short of a dream come true to work with. They have met every standard and expectation I had for them. Which is no small feat. As the IT Manager for a utility company, I had high expectations. We now have phones that work as they should, an IT Support team that is knowledgeable and responsive to any and all questions or concerns I had. 10/10 would recommend. Thank you Nicole, and team. You've made my job easier.

Ready to elevate your business with an AI Receptionist?

Don't settle for average IT support. Choose Elevate Technology for comprehensive managed IT solutions that protect, streamline, and propel your business forward. Contact us today, and let's embark on a journey to success together.