23 October, 2025

23 October, 2024

Elevate UC for Higher Education: Connecting Campuses Through Intelligent Communication

Universities and colleges are like cities — with countless departments, staff, and students all needing fast, reliable communication. Legacy phone systems simply can’t meet those demands.

Elevate UC’s AI-powered communication platform unifies voice, chat, and video across campuses, keeping administrators, faculty, and students connected securely and efficiently.

Challenges Facing Academic Communication

• Disconnected tools across departments and campuses.
• Slow response times between faculty, staff, and students.
• Limited IT resources for managing multiple systems.
• Security concerns around student data and FERPA compliance.
• Lack of analytics to improve responsiveness and resource use.

How Elevate UC Solves These Challenges

1. Unified Campus Communication

Bring faculty, administration, and students onto a single cloud platform. Manage calls, messages, and announcements from one dashboard.

Key Benefits:
• Simplified internal communication.
• AI-driven routing for campus offices and departments.
• Unified contact directories for faculty and staff.

2. Secure and Compliant

Elevate UC supports FERPA and HIPAA compliance, ensuring student and staff privacy. All communications are encrypted and monitored for audit integrity.

3. Remote Learning Integration

Seamlessly integrate Elevate UC with popular learning tools and virtual classrooms. Students and professors can collaborate across devices, whether on-campus or online.

4. AI Analytics for Institutional Efficiency

Track response times, communication trends, and usage analytics to enhance operational planning.

Key Benefits Summary

• Unified campus platform — calls, chat, and video in one place.
• Secure and compliant — FERPA and HIPAA-aligned.
• AI analytics — optimize resources and workflows.
• Flexible for remote learning — connect classrooms and offices nationwide.

Why Elevate UC Wins in Education

Unlike generic VoIP systems, Elevate UC understands academic communication. Our AI tools empower schools to do more with less — streamlining administrative overhead and improving student engagement.

Supporting Campuses Across Texas and the U.S.

From Texas A&M to private colleges in Dallas, Elevate UC supports institutions across the state — and throughout the nation — with scalable, secure communication designed for education’s future.

Founder, CEO

22 October, 2025

Elevate UC for Hospitality: AI-Powered Communications That Redefine Guest Experience

In hospitality, every second counts. Guests expect fast check-ins, quick responses, and effortless experiences — from booking to checkout. But many hotels, resorts, and restaurants are still juggling outdated phone systems, disconnected messaging apps, and slow service workflows.

That’s where Elevate UC’s AI-powered business phone system steps in. Built for the unique pace of the hospitality industry, Elevate UC unifies communication across departments, devices, and properties — creating smoother guest experiences and more efficient teams.

Communication Challenges in Hospitality

• Missed guest calls and slow response times during peak hours.
• Disconnected systems between the front desk, housekeeping, and management.
• Lack of call analytics to identify service bottlenecks.
• No unified system for voice, chat, and SMS.
• Complex, expensive IT infrastructure.

Traditional PBX systems just can’t keep up. Elevate UC modernizes your entire communication stack — combining AI call routing, automated guest alerts, and integrated messaging to give every team member instant access to what they need.

How Elevate UC Solves These Challenges

1. Smarter Call Routing and AI Efficiency

Our AI-driven phone system for hotels and hospitality automatically routes calls based on guest type, language preference, or department. No more long holds or transfers.

AI Insights: Identify peak times and predict call volume so you can staff appropriately — or even automate repetitive calls like wake-up requests or reservation confirmations.

2. Unified Communication for Teams

Elevate UC connects your front desk, housekeeping, and management on one secure cloud platform. Send instant updates, confirm room status, or handle guest requests on any device.

Key Benefits:
• Real-time collaboration via chat, call, or video.
• Easy escalation for guest issues.
• Cross-department visibility for faster problem resolution.

3. Mobile and Multi-Property Flexibility

From boutique hotels to large resort chains, Elevate UC scales effortlessly. Staff can answer calls and messages from anywhere while maintaining professional caller ID and security.

4. Guest Satisfaction Through Automation

Use AI to automate reminders, confirmations, and guest follow-ups. Elevate UC ensures guests receive a seamless experience — even after checkout.

Key Benefits Summary

✅ AI-powered guest engagement — faster service, happier guests.
✅ Unified team communication — all channels in one platform.
✅ Scalable cloud platform — from one property to many.
✅ Automated alerts and analytics — smarter staffing and faster problem-solving.
✅ 99.999% uptime — reliability you can count on.

Why Elevate UC Outperforms Other Hospitality Systems

Unlike RingCentral or 8x8, which offer general business VoIP, Elevate UC was built for hospitality. We understand that one missed call can mean a lost booking.

Our AI tools go beyond automation — providing real-time service analytics that drive higher guest satisfaction and loyalty.

For Hospitality Teams Nationwide — Rooted in Texas Excellence

From Austin resorts and San Antonio hotels to national hospitality brands, Elevate UC empowers properties across the country with smart, scalable communications designed for 24/7 service.

Founder, CEO

04 November, 2024

04 November, 2024

As your trusted VoIP provider, we want you to stay informed about all aspects of your service, including how to comply with industry regulations that impact your communication. One such requirement that has come into effect for businesses sending SMS messages involves registration with the Campaign Registry. We suggest all new customers using the Elevate UC Cloud Phone System register for the Campaign Registry when opening a new account. This post will explain what the Campaign Registry is, who runs it, common errors you might encounter, and how to resolve them.

What is the Campaign Registry?

The Campaign Registry is an initiative designed to bring transparency and order to the ecosystem of business SMS messaging, often called Application-to-Person (A2P) messaging. By requiring businesses to register their messaging campaigns, the registry aims to prevent spam and ensure that only legitimate messages reach consumers.

Who is Behind the Campaign Registry?

The Campaign Registry is managed by a third-party administrator, approved and overseen by major cellular carriers (AT&T, Verizon, and T-Mobile) and stakeholders in the messaging industry. This body works closely with service providers and regulatory authorities to ensure compliance and to enhance the quality of messaging services across networks.

Common Errors Explained

One standard error you might encounter once you start sending SMS messages through your VoIP service is:

"Message not delivered. The destination number does not support SMS messaging."

This error typically occurs when the destination number is either not capable of receiving SMS messages or your SMS campaign has not been properly registered, causing carriers to block the message's delivery.

How to Resolve Registration Issues

To prevent this error and ensure your SMS messages are delivered without interruption, here's what you need to do:

1. Register with the Campaign Registry: If you are an Elevate Technology customer, fill out this form. If you are not, we suggest you visit campaignregistry.com to register your business and your SMS campaign. You must provide details about your business and the type of messages you plan to send. This is crucial as it helps carriers recognize your messages as legitimate and approved, reducing the likelihood of them being blocked.
2. Check Number Capability: Before sending messages, ensure that the recipient's number is capable of receiving SMS. Not all numbers, especially some VoIP and landline numbers, are set up to receive SMS messages.
3. Error Follow-up: If you encounter the error message above, double-check that the number is correct and capable of receiving SMS. If the error persists and you are a customer using Elevate UC, contact your Elevate Technology. If you are not, contact Campaign Registry support to verify that your registration details are correctly processed and active.
4. Compliance and Best Practices: Always adhere to the best practices for sending A2P messages. This includes respecting opt-out requests promptly and ensuring that your message content aligns with what you registered in the Campaign Registry.

Why Compliance Matters

Registering with the Campaign Registry is not just a regulatory requirement but also enhances your business communications' credibility. By ensuring your campaigns are registered, you help maintain a trustful messaging environment where your customers feel safe interacting with your SMS content without the annoyance of spam.

Conclusion

Understanding and navigating the requirements of the Campaign Registry can seem daunting, but it's an essential part of modern business communications. By following these guidelines and ensuring your SMS campaigns are appropriately registered, you can avoid common pitfalls and enjoy a smooth, effective communication channel with your customers.

Stay informed, stay compliant, and keep communicating effectively! If you have any questions about this process or need further assistance, our team is here to help every step of the way.

Founder, CEO

Microsoft has officially announced that Windows 10 will reach the end of support on October 14, 2025. While that may sound far away, for businesses that rely on dozens or even hundreds of devices, the clock is ticking fast.

So what does this mean? Simply put, Microsoft will stop providing security updates, patches, and technical support for all versions of Windows 10. Your devices may continue to run, but they will be operating without a safety net and for many organizations, that is a risk you cannot afford to take.

What Happens When Windows 10 Reaches End of Support?

Once Windows 10 reaches its end-of-life status, the system will no longer receive updates or security patches from Microsoft. That opens the door to a host of serious business risks, including:

• Phishing attacks that target unpatched vulnerabilities
• Ransomware exploiting known Windows 10 flaws
• Software failures due to outdated compatibility
• Insurance gaps for unsupported systems
• Compliance violations in regulated industries

Can You Just Upgrade to Windows 11?

Not necessarily.

While Windows 11 is the natural upgrade path, not all devices meet the minimum system requirements. Businesses running older desktops and laptops may find that a large portion of their hardware is ineligible for the upgrade.

One of the most common blockers is the lack of a compatible Trusted Platform Module (TPM) 2.0. On older devices, it's typical to encounter an error such as "TPM failed" or "TPM not detected" during the upgrade check. This is a critical hardware-based security component required by Windows 11 for features like BitLocker and Windows Hello. In most cases, this will necessitate the purchase of new devices that support TPM 2.0.

Another frequent blocker is insufficient disk space. Windows 11 requires a minimum of 64 GB of available storage, but practical installations often need more to accommodate temporary files and rollback data. Older machines with limited or nearly full storage drives may not be able to complete the upgrade without hardware intervention.

These blockers underscore the need for a detailed hardware readiness assessment before planning a Windows 11 deployment, especially in business environments where downtime and unexpected costs must be avoided.

That is why it is critical to start planning now. Waiting until late 2025 could mean rushed decisions, costly emergency purchases, and avoidable downtime.

What You Can Do Today

At Elevate Technology, we help businesses prepare for major transitions with confidence and clarity. Our team will:

• Review your current IT setup
• Identify devices that can and cannot be upgraded
• Build a custom action plan for system upgrades or replacements
• Ensure compliance, security, and minimal disruption to your workflow

Whether you need to replace aging hardware, roll out Windows 11 company-wide, or just get a second opinion, our experts are ready to help.

Stress-Free Transition Starts Here

We know that IT changes can feel overwhelming, but they do not have to be. When you work with Elevate Technology, you get:

• Expert guidance every step of the way
• Zero stress and minimal downtime
• A proactive plan that fits your business goals and budget

Let’s Make the Transition Simple

Do not wait until your systems are vulnerable and unsupported. Let us work together to ensure your business is secure, compliant, and ready for the future before the Windows 10 end-of-life deadline arrives.

Talk to an expert today to schedule your free readiness assessment.

Founder, CEO