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Elevate UC - Hosted PBX

Take your business to the next level with fully integrated unified communications.
Elevate UC is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Elevate UC is backed by a 99.999% network uptime SLA, and includes 24/7 support.
Whether in the office or remote, Elevate UC seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles. Take your business to the next level with fully integrated unified communications.

Explore our Elevate UC Hosted PBX support video library!

Unlock the full potential of your business phone system with our comprehensive tutorials and guides. From setting up your PBX to mastering advanced features, our videos are designed to make your communication seamless and efficient. Elevate your business communication today by delving into our Hosted PBX support videos.

Elevate UC Productivity Features

Elevate UC Mobile Application

This powerful mobile application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, chat with colleagues, and manage voicemails -anytime, anywhere.
  • Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device - seamlessly, without interruption.
  • Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.

Elevate UC Desktop Application

The Elevate UC Desktop App brings essential collaboration tools together so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files - all from one application.
  • Have the flexibility to use your desktop application to place and receive calls in two ways, either as a call controller for your associated desk phone or as a softphone from your PC or Mac.
  • One place to see the availability of coworkers, place a phone call, start team chat and launch a video conference.
  • With the Elevate UC desktop and mobile applications, you take your contacts, files and conversations with you - wherever you are.

Video Conferencing & Screen Sharing

Elevate UC includes, an easy-to-use, reliable video collaboration tool.
  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
  • Screen sharing. The computer desktop can be shared with team members in realtime, improving collaboration and speed of decision making
  • Includes a conference dial-in number, and custom URLs for meetings

File Sharing & Security

ShareSync File sync and share with backup for desktops, mobile devices, and file servers.
  • The most current version of files from any device
  • Easy and secure file sharing
  • Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365 ©
  • Full control over files, users, devices, and sharing activities

Elevate UC Benefits

Increased Productivity and Collaboration

Elevate UC makes a more productive workforce
  • Allows a user's mobile devices to interact seamlessly with the corporate phone system
  • Virtually anywhere, anytime, and on any device - creates a more flexible workforce
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrated chat, video conferencing, screen sharing, file sharing and file backup extends reach and facilitates increased collaboration.

Lower Costs

No hardware to buy, install, manage, upgrade or replace
  • Save up to 50% on monthly phone bill when compared to traditional phone service
  • Reduces infrastructure and operating costs with no additional hardware to buy
  • Consolidate voice and data onto one network
  • Flat, per-user rates with no annual contracts or hidden fees

Increased Reliability

The Elevate voice network is purpose-built for reliability
  • 99.999% financially-backed uptime SLA
  • Proprietary Elevate VoIP tests help ensure a reliable connection and high voice quality
  • Redundant East/West datacenters increase reliability and reduce latency

Simplified Scaling & Managment

Unified Communications scales according to the needs of any business
  • Order Service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy and can be done online
  • Manage service and features using user-friendly Customer portal

Business Continuity

Ensure you never miss an important phone call
  • Elevate Unified Communications automatically rings all your end points (desk, phone, mobile, etc.) with every call and in the event that you don't answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.)

What's Included in Elevate UC?


  • Cloud Phone System

  • Mobile App

  • Desktop App

  • SMS & MMS

  • Video Conferencing
  • Screen Share
  • Remote Office
  • Presence Indicator
  • Fax
  • Team Chat
  • File Collaboration
  • File Backup

Each User Receives

  • Elevate UC Mobile App & Desktop App
  • Local phone number with a unique extension
  • Ability to have up to five endpoints
  • Inbound/Outbound Caller ID
  • WebFax
  • Voicemail to email via WAV file

  • Team Chat and Messaging
  • Online Meeting with up to 4 participants (100 with Elevate UC Pro)

  • 2 GB per user ShareSync file share and backup (50 GB per user with Elevate UC Pro)

  • File Collaboration
  • File Backup

Each Account Receives

  • Centralized management of all locations
  • Auto Attendant with a direct inward dial phone number

  • Ability to configure up to 10 hunt groups
  • Conferencing: 200 toll-free minutes/month
  • Active directory integration for easy configuration of users
  • Hunt Group reporting
  • Enable/Disable call recording
  • Company Messaging (Elevate Pro or Enterprise Required) 

System Features

  • Voicemail with Transcription (included with Elevate Pro and Enterprise)

  • Auto Attendant
  • Caller ID
  • Custom Hold Music & Greetings
  • Direct Inboud Dialing (DID)
  • Call Flip
  • Conference Bridge
  • Hunt Groups
  • Hunt Group Call Reporting
  • Email and SMS notifications
  • Busy Lamp Field / Call Presence

Phone Features

  • SPAM Caller Protection

  • Caller ID

  • Call Forward
  • Call Hold
  • Call Recording
  • Call History
  • Call Transfer
  • Call Waiting
  • 3-way Calling
  • Do Not Disturb
  • Extension Dialing
  • Configurable Ring Options
  • Voicemail
  • Administrator Password
  • Named Ring Groups
  • Page all Phones
  • Call Park
  • Inbound Caller Name
  • Call Flip
  • Configurable Line Keys
  • Speakerphone
  • On-Hook Dialing
  • Remote Line Key
  • Transfer to Voicemail

Desktop Phones

  • HD Audio for crystal clear calls 

  • Easy-to-use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with Elevate UC
  • Phones are plug and play, and can be used anywhere there is an internet connection*

Yealink T42S

Yealink T46S

Yealink T48S

Yealink W56H Phone with W60B Base

Polycom VVX201

Polycom VVX250

Polycom VVX350

Polycom VVX450

Polycom VVX501

Polycom IP5000

Polycom IP6000

Polycom Trio8500

Yealink CP960

Poly BlackwireC3225

Poly BlackwireC3210

Poly Savi8210

Poly Savi8220

Polycom OBi300

Algo 8186 Wideband SIP Voice Paging, Loud Ringing & Emergency Alerting PoE Horn Speaker - Outdoor Rated