Integration
Contact Center - Admin Portal: Integrations
You need to configure Contact Center to communicate with third-party systems and applications, but how, and which systems?
- FTP Export
- Slack: Supports customization of Slack Channel messages for Queue Alerts
- Calabrio
- Zendesk: This is a preview mode. Contact your Service Provider to gain access to this feature
- Cloud Storage
- Google DialogFlow
SMS & Messaging Integrations:
- Twilio: Supports Twilio programmable SMS for SMS in Chat, SMS medium for outbound notifications, SMS Messaging Interaction History, and SMS Reply Routing
- Updated on September 18, 2023
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