Skip to main content

Support

Support

At Elevate Technology, our support isn't just a service; it's a commitment to your success.
We offer dedicated and responsive support accessible from anywhere, ensuring that your technology hurdles are met with swift and effective solutions. Our Support Center is your go-to resource, providing top-notch answers and assistance across our range of products, making your tech journey hassle-free and empowering you to achieve your goals with confidence.

Read more …Support

  • Hits: 4362

Industries Served

Industries Served

We're committed to understanding the unique needs and challenges of each industry we serve, delivering solutions that drive efficiency, growth, and excellence across the board.
From healthcare to finance and beyond, our expertise spans numerous sectors, ensuring that businesses in healthcare can harness cutting-edge healthcare IT solutions, financial institutions can optimize their operations with fintech innovations, and countless others can benefit from our versatile technology services.
A powerful image for Elevate Technology, showing a large offshore oil rig or gas platform complex rising from the ocean.

Energy Industry

Elevate Technology understands the needs of Houston's Oil and Energy companies and provides unparalleled service in the industry. We are strategic technology partners with the most up to date knowledge in the IT field to keep Energy companies competitive. Does your company have a modernized IT Infrastructure?

Healthcare Industry

Health Care companies manage confidential personal health information. With more than 15 years of Medical IT, Health Care companies can trust Elevate Technology to handle their highly regulated technology requirements with the utmost privacy and professionalism. Our HIPPA compliant services can help your company meet the requirements to safeguard your patient data
A professional stock photo for Elevate Technology's services for the healthcare industry. A professional stock photo for Elevate Technology, showing a diverse team of five people meeting in a modern, light-filled office.

Professional Services

Elevate Technology works with a variety of customers. Staying connected to your business and servicing your customers can present challenges. Focus on your busines, and leave the technology to us. We can help tax offices, accountants, realtors, lawyers, and other professional service providers exceed their client expectations and by outfitting your business with reliable IT solutions.

Financial

Elevate Technology understands the challenges that are unique to your industry and how critical productivity and customer experience are to your bottom line. Financial service providers also must secure their IT environment to keep their customers information secured and safe. Our goal is to provide the strategic tools to allow you to focus on running your business and not your network.
A professional image for Elevate Technology's business analytics and reporting services. A professional stock photo for Elevate Technology's services for the manufacturing and industrial sector.

Manufacturing and Distribution

At Elevate Technology we help manufacturers and distributers run their production and distribution infrastructure to meet the demands of their customers. The port of Houston and many distribution centers across the city, makes it ideal for many companies to have their central operations here. Being a strategic technology partner we keep their infrasturucture reliable and well maintained, so they can focus on the core of their business.

Food and Service

Elevate Technology works with restaurants and the food service industry in the Houston and surrounding area. We understand that its difficult to be successful when the technology you depend on to operate your company has issues. Our goal is to be your total solution provider for your needs.
A professional stock photo for Elevate Technology's services for the hospitality and restaurant industry. A stock photo for Elevate Technology's focus on community and collaboration.

Churches

Elevate Technology understands the needs of the Church and Ministries. We understand that their mission is to spread the word and grow the kingdom, so leave the technology to us. We offer special pricing to churches and ministry organizations so you can focus on what truly matters.

Non-Profits

At Elevate Technology we believe that people and organizations that put others before themselves is an wonderful act of kindness. We offer special pricing for Non-Profits 501(C)(3) to help keep their valuable funds and donations within the organization. Ask us know how we can help to make your organizations technology objectives a success so you can focus on your mission.
A collection of images for Elevate Technology. The first image is a visual representation of the company's private cloud solutions, featuring a stylized cloud icon with circuit board elements.

Read more …Industries Served

  • Hits: 3088

About Elevate Technology

About Elevate Technology

Our core mission is to turn technology into a valuable asset for your business, seamlessly integrating solutions that support your growth.
With a strong focus on customer satisfaction, we provide end-to-end solutions, foster open communication through cutting-edge customer support, and always prioritize your needs for innovation, reliability, and cost-effectiveness.

Our Story: Small-Town Heart, Big-Time Vision

I’m Donnie Rollins, and back in the early 2000s, I was just a guy in a garage in Timber Grove, Houston, helping small businesses build websites. My company was called DRJ Web Services, and the mission was simple: make great design accessible to the little guys. But it didn’t take long to realize that websites were just the beginning. These businesses needed help with email, firewalls, hosting, IT support, and everything in between. One person couldn’t do it all.

That’s when the idea sparked—what if small businesses could access the kind of technology support normally reserved for large corporations? That vision became the foundation of Elevology and Elevate Technology: two sides of the same coin. One focused on creativity and storytelling. The other on infrastructure, cybersecurity, and IT excellence.

We officially launched in 2005 and haven’t looked back. What began in a garage soon moved into an office in River Oaks—right next door to my former employer AIG, and has since evolved into a national brand. Today, we serve clients in all 50 states, Puerto Rico, and even internationally.

Still, our roots run deep in Texas.

We’re proudly Houston-grown and Texas-strong, and we carry our Southern hospitality with us everywhere. We take the time to listen, we lead with patience and kindness, and we treat our clients like neighbors. Because they are.

We believe small-town values have a place in big-city business. That’s why integrity, transparency, and relationships guide everything we do. Over the last three years, we’ve doubled our team and grown our services—but our core mission hasn’t changed. We’re here to build trust, solve problems, and elevate the businesses we work with.

And here’s what truly sets us apart: we are a security-first company.

Long before cybersecurity became a buzzword, we made it the bedrock of our entire operation. Every product we recommend, every vendor we work with, every platform we support—whether it’s website hosting, email filtering, EDR, or our data centers—is chosen with one priority in mind: security first.

Security isn’t a feature. It’s a philosophy. It informs our process, drives our decisions, and protects the businesses we serve.

Our approach is also shaped by our Christian values—serving others with humility, operating with integrity, and building relationships grounded in trust and respect. We believe that doing business the right way honors something greater than ourselves.

We’re here to support businesses with thoughtful creativity, solid technology, and a strong foundation of security. We don’t just provide services—we build lasting partnerships, walking alongside our clients as they grow and evolve.

The Elevate Technology team gathered for a company social event outdoors at night, standing together and smiling in holiday or formal attire.

Our Values and
Philosophy

Elevate Technology is a technology management company based in Houston, Texas. With a highly trained staff versed in multiple disciplines in the technology sector, we provide innovative technology services to a variety of small, medium and corporate level businesses.
Elevate Technology was founded on the belief that our services and professional advice should always be in the best interest of our customer's needs. We take your business' operations into account and will work around your activities and schedule to help you capitalize on your abilities and strengths.
Our goal is to deliver solutions from concept to operation and provide our customers with the direction and proven results that will set them apart from the competition. As a reliable "turnkey" solutions provider for businesses of all sizes, we specialize in delivering effective, innovative and affordable solutions that will keep our clients satisfied for years to come!

Our
Events

Elevate Technology close-up photo of two smiling women, Nicole and Danaja, embracing one another at a social event. One woman is wearing a black and white striped shirt, and the other is wearing a brown ribbed shirt. Elevate Technology photo of three smiling people, including Chris (center), with her arms around a man on the left wearing glasses and a graphic t-shirt, and another man on the right wearing a blue patterned shirt, all posing in front of a brick wall. Elevate Technology photo of a large group of smiling adults and children posing together indoors in front of a brick wall, with a partial
  • Elevate Technology photo of a smiling man, Alfredo, and a smiling woman posing together, each holding a glass, in front of a brick wall and a large, illuminated
  • Elevate Technology photo of two women, including Angela (right), seated together and smiling at a social event. The woman on the left has her head resting on the other's shoulder, holds a wine glass, and wears a black tank top and ripped jeans. The woman on the right wears a black sweater and light jeans. Bowling balls and pins are visible in the background.
Elevate Technology abstract background graphic of concentric, swirling arcs in shades of red, pink, and purple on a white background. Elevate Technology photo of a smiling man in a black shirt and baseball cap holding a signed white bowling pin, standing next to a large, illuminated Elevate Technology close-up photo of a smiling woman and man, possibly team members, with bowling balls visible in the rack behind them.
At Elevate Technology, we believe that a great workplace goes beyond just technology and problem-solving. Each year, our team comes together to enjoy events like our summer bowling night and festive Christmas dinner, giving everyone a chance to unwind, celebrate successes, and build connections outside of the office. These events reflect the fun, collaborative, and supportive culture we foster, where work is challenging, but enjoyment and camaraderie are always part of the experience.

What Our Partners Say About Our Company

Ready to elevate your business with IT solutions in Houston, Texas?

Don't settle for average IT support. Choose Elevate Technology for comprehensive managed IT solutions that protect, streamline, and propel your business forward. Contact us today, and let's embark on a journey to success together.
  • Elevate Technology Microsoft logo with the wordmark in gray and the four-square symbol slightly darker gray.
  • Elevate Technology Cisco Meraki logo with the 'Cisco' wordmark and its vertical-line symbol next to the word 'Meraki' in a light gray color.
  • Elevate Technology Proofpoint logo wordmark in light gray.
  • Elevate Technology SentinelOne logo with its vertical-line symbol and wordmark in a light gray color.

Read more …About Elevate Technology

  • Hits: 5330

Why Us

Why Us?

If you're searching for a technology solution provider that goes beyond the ordinary, you've come to the right place.

Request a Quote

Based in the heart of Houston, Elevate Technology delivers smart, reliable IT solutions built for growth. From responsive support to proactive protection, here’s why businesses across industries choose us as their trusted technology partner.
Expertise Across the Technology Spectrum
We pride ourselves on staying ahead of the curve and constantly updating our knowledge and skills to provide cutting-edge solutions. Our team of experts is dedicated to tackling complex technological challenges, ensuring that our solutions meet and exceed your expectations.
  • Close-up of network rack with blue ethernet cables
  • A developer's hands on a laptop keyboard during a video call while coding.
  • Technician installing a security camera.
  • A close-up of a headset on a laptop keyboard.

Leading Companies Trust Us

See how our commitment to service, protection, and performance drives results that matter.
  • 30,000+

    Support Tickets Solved

  • 5,000+

    Workstations Protected

  • 700+

    Companies Supported

  • 5,400+

    VOIP Devices Supported

Support That Moves You Forward

Effective communication is at the heart of our customer support philosophy. Our team supports you if you need advice, feedback, or assistance. We're your partners in progress, offering responsive and proactive solutions.
  • Service Is Our Foundation

    At the heart of our support is a commitment to service. We're a service-first company because great support starts with putting people first, every time.
  • Partners in Progress

    We don’t just answer questions, we anticipate needs. Our responsive, proactive support team is here to help you grow.
  • Clear Communication

    At the core of our service is effective communication, turning confusion into confidence and questions into progress.
  • Ready when you are

    Whether it's advice, feedback, or hands-on help, our team is committed to being your trusted partner every step of the way.
  • Unparalleled Support

    Every interaction is a step toward success. Count on us for clear communication, thoughtful guidance, and real solutions.
  • Tech help with a human touch

    Our customer support team isn’t just responsive, we’re invested. Let us help you navigate challenges with care and precision.

A Mission Aligned with Your Business

We operate on a simple yet impactful mission: making technology a powerful asset for your business. We understand that technology should enhance, not hinder, your operations. Our commitment is to integrate seamlessly with your business, as an extension of your team.

Concept to Operation Solutions

We believe in comprehensive solutions that transform your ideas into operational successes. We don't settle for quick fixes. Instead, we guide you from the initial concept to full implementation, ensuring every step contributes to achieving your vision. We aim to set you apart from competitors by providing direction and tangible results.

Technology That Works When You Do

We tailor our work to fit your business not the other way around. We adapt to your rhythm, offering flexible IT solutions that respect your time and enhance your efficiency. We're here to strengthen what already works and support what comes next.

Don’t Just Take Our Word for It

Hear directly from the companies that count on Elevate Technology every day.

Government & Public Sector

We support federal, state, and local agencies with secure, compliant IT services. From cybersecurity to communications, our team ensures government operations stay protected, efficient, and mission-ready. We’re equipped to meet strict regulatory standards while delivering responsive, scalable solutions.

Ready to elevate your business with IT solutions in Houston, Texas?

Don't settle for average IT support. Choose Elevate Technology for comprehensive managed IT solutions that protect, streamline, and propel your business forward. Contact us today, and let's embark on a journey to success together.
  • Elevate Technology Microsoft logo with the wordmark in gray and the four-square symbol slightly darker gray.
  • Elevate Technology Cisco Meraki logo with the 'Cisco' wordmark and its vertical-line symbol next to the word 'Meraki' in a light gray color.
  • Elevate Technology Proofpoint logo wordmark in light gray.
  • Elevate Technology SentinelOne logo with its vertical-line symbol and wordmark in a light gray color.

Read more …Why Us

  • Hits: 3931

Elevate UC - Pricing

Elevate UC Pricing

  • $27.99

    Per user / per month

    Elevate Essentials

    Start Now

  • $34.99

    Per user / per month

    Elevate Pro

    Start Now

  • $39.99

    Per user / per month

    Elevate Enterprise

    Start Now

  • $26.99

    Per user / per month

    Elevate Essentials

    Start Now

  • $32.99

    Per user / per month

    Elevate Pro

    Start Now

  • $37.99

    Per user / per month

    Elevate Enterprise

    Start Now

  • $24.99

    Per user / per month

    Elevate Essentials

    Start Now

  • $29.99

    Per user / per month

    Elevate Pro

    Start Now

  • $35.99

    Per user / per month

    Elevate Enterprise

    Start Now

Don’t know what to choose?
This email address is being protected from spambots. You need JavaScript enabled to view it. us to get help with your plan.
Our plans offer businesses more value than ever before, with the ability to tailor communication plans according to the individual needs of your business.

Compare Plans

It's not a one-size-fits-all world. Mix and Match your plans.

Features Elevate Essentials Elevate Pro Elevate Enterprise
Local Phone Number
Extension Number - Call Extension to Extension
SMS & MMS Messaging
Mix & Match Plans
Free Device
Connect to x number of devices 1 phone plus apps 5 5
Mobile Phone App
Desktop app
Unlimited calling to USA & 48+ countries
Auto Attendant - Call Tree & Routing
Caller ID
Hunt Groups with Agent Log in/out
Call transfer, Call Hold, 3-way calling, Music on hold
Paging
Call Park/Pickup - Visual Queue
Intercom
SPAM Call blocking/tagging
911 admin notification
Voicemail
Voicemail transcription -
Call recording
Web fax -

Collaboration

Features Elevate Essentials Elevate Pro Elevate Enterprise
Presence detection/indicator
2-Way presence sync
1 on 1 and group messaging
Business SMS (Individual and Company) -
File backup, sync and share
*amounts may vary based on when and how the license was purchased
5 GB/user 50 GB/user 200 GB/user
Exchange Mailbox - -

Video Meetings and Conferencing

Features Elevate Essentials Elevate Pro Elevate Enterprise
HD video conferencing 4 participants 100 participants 200 participants
HD audio conferencing 200 participants 200 participants 200 participants
Dial in numbers Local International International
Elevate Rooms
Screen sharing
Compact Mode
Unlimited recordings -
Screen annotation
Transcripts & meeting insights -
Calendar Sync
In Meeting Chat
In Meeting Notes -
End to end encryption -
Meeting Security (Passwords, lock, attendees permission controls)

Elevate Envision Analytics

Features Elevate Essentials Elevate Pro Elevate Enterprise
QoS Dashboard
Call History
Wallboards -
Detailed contact center analytics -

Elevate Extend Integrations

Features Elevate Essentials Elevate Pro Elevate Enterprise
Active Directory
MS Teams Calling - - -
Chrome (click to call), G Suite, Outlook, Slack (meeting integration), Oulook/Office 365 meetings integration), Generic CRM screen pop -
Sugar CRM, Zoho CRM, Zendesk -
Salesforce, ServiceNow, NetSuite, MS Dynamics - -

Advanced Hunt Groups

Features Elevate Essentials Elevate Pro Elevate Enterprise
Agent Log in and Log out -
Call queuing, Configuration Wrap up time, Configurable agent removal from the queue, Greetings Management -
Smart Greetings and additional call recording storage -
Scheduled and Graphical Reports -
Supervisor functions (Monitor, Whisper, Barge) -

Read more …Elevate UC - Pricing

  • Hits: 6078